Privacy Policy

Omnich is a multi-business AI agent platform operated by Standard Digitals ("we," "us," "our"), used by agencies and businesses to manage social media, review, messaging, and advertising channels from a single dashboard.

When you or a connected business uses Omnich, we collect:

• Account information: name, email, and password (stored as a salted hash, never in plain text).
• Connected channel data: access tokens and business identifiers for platforms you connect (Google My Business, Instagram, Facebook, YouTube, LinkedIn, TikTok, Google Ads, Meta Ads, and WhatsApp Business), obtained through each platform's official OAuth or Embedded Signup flow.
• Message and engagement content: reviews, comments, direct messages, and WhatsApp conversations that flow through connected channels, so we can display and help you respond to them.
• Campaign data: scheduled posts, ad performance metrics, and WhatsApp broadcast recipient lists you upload for sending template messages.

For businesses that connect a WhatsApp Business Account, Omnich uses the Meta WhatsApp Business Platform (Cloud API) to:

• Send template messages you create and submit for Meta's approval to recipient phone numbers you provide.
• Receive and display delivery, read, and reply status for messages sent through your account.
• Retrieve and manage your account's message templates on your behalf.

Recipient phone numbers you upload for a broadcast are stored only to run and report on that campaign, and are never sold, rented, or shared with any third party for their own marketing purposes. Message content and delivery metadata are retained only as long as needed to show you campaign history, or until you request deletion.

We share data with the platform each channel belongs to (e.g. Meta, Google, LinkedIn, TikTok) only as required to send and receive messages, posts, and ads on your behalf via their official APIs. We do not sell personal data. We may share data with infrastructure providers (e.g. our database and hosting provider) strictly to operate the service, under contractual confidentiality obligations.

We retain connected-channel data for as long as your account remains active and a channel stays connected. Disconnecting a channel revokes our access to it and stops new data collection; you can request full deletion of your account and associated data by contacting us below.

Access tokens are stored encrypted at rest. Passwords are never stored in plain text. Access to production data is limited to personnel who need it to operate the service.

You may request access to, correction of, or deletion of your personal data at any time by contacting us at the email below. If you are located in the EU/UK, you have rights under GDPR including data portability and the right to object to processing.

Standard Digitals — Mohali, Punjab, India
Email: privacy@standarddigitals.com

We may update this policy as Omnich's features change. Material changes will be reflected by updating the "Last updated" date above.